WHEN WILL MY ITEM BE DELIVERED?

POSTED BY ONUR OZDEMIR, 22 MARCH

Most of our products are despatched within 24-48 hours of receiving your order - unless otherwise stated. We put a lot of work into getting the products to you as quickly as possible but it all depends on how quickly our delivering partners act.

Standard delivery items are usually delivered within 2-3 days.
Signed for/Next day orders are delivered within 24 hours.
If you have already purchased, delivery details for your order can be found in the order confirmation email sent to you.

Haven’t received your order confirmation email yet?

Please also check your junk mail box as emails can get caught up as junk sometimes. If you still can’t find it please contact us.

help@pixly.co.uk
01322 837 685
Lines are open from 9:30am to 5:00pm.

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HOW LONG DOES DELIVERY TAKE?

POSTED BY ONUR OZDEMIR, 21 MARCH

Most of our products are despatched within 24-48 hours of receiving your order - unless otherwise stated. We put a lot of work into getting the products to you as quickly as possible but it all depends on how quickly our delivering partners act.

Standard delivery items are usually delivered within 2-3 days.
Signed for/Next day orders are delivered within 24 hours.

If you have already purchased, delivery details for your order can be found in the order confirmation email sent to you.

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WHICH AREAS DO YOU DELIVER TO?

POSTED BY ONUR OZDEMIR, 20 MARCH

On smaller parcels we deliver anywhere within the UK for free.

However, additional delivery surcharges do apply to the following Northern Ireland, island and rural postcodes on larger orders which required delivery via couriers:
AB, DD, EX, IP, KA, KY, LD, MR, PH, SA, TQ, TR, BT, HS, IV, KW, LL, PA, PL, ZE
If you do live in any one of these postcode areas please do contact for an accurate delivery quote.

help@pixly.co.uk 
01322 837 685
Lines are open from 9:30am to 5:00pm.

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CAN I SELECT A DAY OF CHOICE FOR DELIVERY?

POSTED BY ONUR OZDEMIR, 19 MARCH

If you select our Signed For/Next Day delivery option at checkout we can arrange for your order to be delivered on a particular day during the week. Please specify at checkout.

Unfortunately we currently do not offer a weekend delivery service.

For further assistance regarding special arrangements please contact our sales team on 01322 837 685 or email us at help@pixly.co.uk
Lines are open from 9:30am to 5:00pm.

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I MISSED DELIVERY. WHAT CAN I DO?

POSTED BY ONUR OZDEMIR, 17 MARCH

The couriers will generally leave you a ‘We have missed you’ card through the letterbox which will have details of the re-delivery options.

We recommend you call the couriers directly to make arrangements for re-delivery.

Don’t worry if you have missed the couriers, as they will attempt delivery 3 times before they decide to return the item back to us.

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