Please email our customer services at help@pixly.co.uk with details of your order and a brief description of the damage. 

Please also attach images showing the damage to the product, as this will be required if we are to file a claim with the couriers.

In most cases we may be able to offer replacements for damaged items.
We promise our experienced customer service team will do whatever they can to assist with the issue.

For further details please read our 'Delivery & Returns’ policies.